SHIPPING INFORMATION

Delivery within Singapore

Delivery within Singapore is free and dispatched via Singapore Post’s Registered Article Service. Delivery time is within 2-3 working days. Orders placed by 12pm (GMT+8) on Mondays to Fridays (excluding public holidays) will, subject to availability of the item, be usually mailed on the same day. Orders received after noon will be sent out on the next working day.

International Delivery

We ship to virtually all countries in the world. We ship via Standard Air Parcel and the estimated delivery time for most countries is between 6 – 14 working days. Whenever possible, we will use Registered Article Service as it offers limited package tracking services in participating countries. Standard Air Parcel and handling fee is a flat rate of US$10 for the first item and US$5 for each subsequent item per transaction. Free standard shipping will be provided for all international orders above US$150 in a single order.

We also provide Express Air Delivery and the estimated deliver time is 2 – 5 working days, depending on country and cities. Express Air Parcel and handling fee is a flat rate of US$45 for the first item and US$5 for each subsequent item per transaction.

Customs, Duties and Taxes

Customs policies vary widely from country to country. Your order may be subject to import taxes, custom duties and other fees levied by your country, which may cause delays beyond our estimate delivery time. Any additional charges relating to custom clearance must be borne by you as we have no control over these charges and cannot predict what they may be. You should contact your local customs officer for further information.

Inability to Deliver

We aim to deliver your goods to you within the stipulated delivery time. If we are unable to dispatch your goods within 10 working days after receiving your order, we will inform you and you may wish to cancel the order, upon which we will process your refund.

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